Concierge/Receptionist

General Summary: The Concierge / Receptionist will be responsible for the following key duties: welcoming guests to our office building, keeping the office area refreshed and tidy throughout business hours, Café logistics / ordering, copy and supply room upkeep and support for employee events.

Essential Job Functions:

  • Answer the main phone line during business hours and greet arrivals
  • Ensure guests in the waiting area feel welcomed
  • Keep office / reception area neat and clean
  • Refresh conference rooms throughout the day, including light touch up (cleaning) and straightening
  • Order general, copy and Café supplies
  • Interact with our food vendors; including compiling employee orders and processing with vendors
  • Keep the Café clean and neat at all times
  • Collect and report issues to appropriate resources; i.e. broken copier, light out in conference room
  • Support employee events through planning and day of support
  • Provide light administrative support as needed
  • Other duties as assigned

Education, experience and skills required:

  • Minimum two years of similar experience
  • Previous experience working in an office environment
  • Requires knowledge of administrative procedures, including file management
  • Proficiency in software, including but not limited to: Excel, Word, PowerPoint, and Outlook
  • Must be able to work independently
  • Ability to multitask and prioritize multiple demands
  • Excellent verbal communications skills
  • Keen sense of detail; can see when something is out of place
  • Ability to interface with all levels of leadership, employees and external customers/vendors
  • High degree of professionalism, accountability and self-motivation
  • Proven ability to be a self-starter and work independently under pressure and with minimal supervision
  • Must have valid Florida driver’s license and be eligible for coverage through companies automobile insurance

Essential physical requirements:

  • Must be physically able to do assigned work as outlined above
  • Must be physically able to sit and use the computer for hours at a time
  • Must be able to lift up to 25 pounds
  • Must be able to communicate in English effectively with other individuals
  • Must be able to maintain good relations with employees, supervisors and the public
  • Must be able to follow written and verbal instructions