Craft/Century Homes

Closing Coordinator

General summary: The Closing Coordinator is the primary contact between our buyers and the Company throughout the construction and closing process.  We are seeking a highly organized individual that can bring a great customer service approach to the closing of a buyer’s new home.  The ideal candidate is adept at managing calendars, as well as open items lists, to ensure that the buyer arrives with the necessary documents to close on their home.  At Craft/Century, we want this to be a celebration.  This role helps to ensure that every closing goes off without a hitch.

Essential Job Functions:

  • Manage critical deadlines to ensure timely closing of new home purchases 
  • Provide updates and manage communication with clients, agents, title officers and our team
  • Create and mail all correspondence necessary to ensure buyer’s performance under the terms of the purchase agreement
  • Supply closing agents with builder surveys, contracts, certificates of occupancy, new home keys and other documents necessary to facilitate the closing
  • Identify and manage any issues that arise with buyers, paperwork or outside parties
  • Prepare, review and verify closing packages including but not limited to settlement statements, taxes, prorations, closing costs, title policies, escrow instructions, and deeds
  • File all paperwork daily, establish and maintain processing systems, which ensure ease of accessibility to files at all times by the Vice President of Sales & Marketing, Purchasing and Accounting
  • Lead weekly production meetings to ensure that house construction efforts are progressing per our expectations
  • Attend all sales meetings
  • Manage and track earnest money deposits
  • Participates in special projects and compile a variety of special reports to ensure a high level of customer service

Essential Qualifications:

  • 2 years’ of homebuilding or title company closing strongly preferred
  • High school diploma or equivalent
  • Required notary public
  • Strong oral communication and interpersonal skills
  • Outstanding customer service experience
  • Ability to work productively with little direction or supervision
  • Excellent organization skills
  • Ability to manage multiple files and deadlines across a given time frame
  • Possess a valid Florida driver’s license and personal vehicle
  • Flexibility to travel to and from Tavistock offices to run closing documents as needed   
  • Working knowledge of Access and SAGE accounting software preferred
  • Microsoft office experience; excel experience required
  • Ability to communicate in English effectively with other individuals

Essential physical requirements:

  • Must be physically able to do assigned work as outlined above
  • Must be physically able to sit and use the computer for hours at a time
  • Must be able to lift up to 25 pounds


This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.   This job description in no way states or implies that these are the only duties to be performed by this position.  The employee will be required to follow any other instructions and to perform any other duty requested by the supervisor.